What is the digital twin you keep mentioning?
A structured model of how your business actually runs, captured across your processes, your decisions, your data, and your compliance requirements. Peregrine, our proprietary AI system, helps our consultants build and maintain the twin as your engagement progresses. You review it. You decide what should change. Then IFS is configured to match the model you approved. The twin is yours at the end of the Blueprint, and stays yours throughout the engagement.
What is the difference between an IFS partner and an IFS integrator?
A partner brings industry operating experience into the room and the judgment to tell you when your requirements specification is wrong before you spend a year building to it. Every implementation failure follows the same pattern: requirements gathered too fast, process redesign skipped, organizational change underestimated, scope creep unmanaged. Our methodology is a structural defense against each.
How long does a typical IFS implementation take?
Focused implementations run 3 to 6 months. Multi-site with moderate complexity runs 6 to 12 months. Large-scale global programs run 12 to 24 months. The Blueprint tells you where your engagement falls before scope is committed.
What does an IFS Apps 10 migration to IFS Cloud involve?
A complete assessment and migration Blueprint that tells you exactly what you are dealing with before you commit, followed by the full migration to IFS Cloud. The migration typically takes about 80 days, longer for complex environments. The Blueprint comes first and tells you where yours falls. The Blueprint is scoped and priced upfront.
What are CRIMs and why do they matter?
Custom reports, integrations, and modifications. Legacy customizations accumulated over years, many undocumented, some conflicting with IFS Cloud architecture. We audit every one during the Blueprint, so the migration or implementation plan accounts for them explicitly.
Does the Blueprint commit me to using Gray Matter Logic for the implementation?
No. The Implementation Blueprint is a standalone engagement. You own the deliverables regardless of whether you proceed with us. When the Blueprint delivers a no-go recommendation on timing or on us as the right partner, we say so plainly.
Do you implement IFS FSM and IFS EAM as standalone modules, or only as part of full IFS Cloud?
Both. IFS FSM and IFS EAM can run standalone where the business case supports it, and frequently do for service-heavy or asset-intensive organizations. Most of our implementations are full IFS Cloud scope, though, because asset, field service, and core ERP typically share the same system of record at enterprise scale.
What is the Pragmatek connection?
Pragmatek was acquired by Gray Matter Logic in 2024. Pragmatek brought its IFS practice, deep relationships with the IFS ecosystem, and an installed base of complex manufacturing, aerospace and defense customers. The original Pragmatek operator-first consulting model is the foundation of our IFS practice today.
Do you offer ongoing IFS support after go-live?
Yes. Our customizable Enterprise Assurance Program covers system monitoring, bug fixes, migration management, and version currency. IFS Cloud hosting is flexible, including on Azure. Backed by the same know-how that delivered your implementation, support starts with a team that already understands your system.
